It’s The Unexpected Things We (Consumers) Remember

Quicklane Regina, Regina oil changes I’ve needed windshield washer fluid for almost a month. Well not really “needed” per se, every now and then when I slammed on the brakes the windshield washer fluid light would come on. So during winter I probably had a couple months left in her.  Any who. Read more

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What I Learned While Going on a Ride Along With The Regina Police

1.  They’re not just out to give tickets, they’re trying to keep Regina safe.  My initial impression of “Cops” per se was that of the stereotypical Farva off Super Troopers.  Rod-FarvaYou know what I mean, just complete jerk-faces? (Yes you hyphenate jerk-faces)  Yeah, they’re nothing like that at all.  I met a few while I was in the back for debriefing and they were down to earth normal people.  And no they don’t try to give you tickets, if you break the law in front of them they’re going to give you a ticket.  A few bad eggs hurts their reputation that’s for sure.

2.  They have a very, very difficult job.  A lot of the people they deal with have no respect for Cops whatsoever, you can imagine how their interactions usually go.  Any time you have an exchange with a Police Officer it’s usually because of something bad happened.  They’re the bringers of bad news.  It’s incredibly difficult to imagine that in your day-to-day most people you deal with are not happy with you at all, it must affect their mood and attitude over time. Read more

Where Do You Volunteer?

At Folkfest in Regina this past weekend I saw two girls a friend had recently hired to work for his company.  They were volunteering.

That struck me a mildly awesome.  There’s a 85%* chance that those girls are younger than you and they took it upon themselves to volunteer at Folkfest.

I told my friend about it and we agreed that that is a very positive attribute to possess, a willingness to volunteer.  It shows you care, that you’re not selfish (or a shellfish), that you believe in giving back, that you support local events/causes/entities that need your help.

How do you give back?

 

* – based on an estimated guess of the average age of my readers, 85% of them would be older than the girls mentioned above.

4th Annual KidSport Coveted Cup 2012

Coveted Cup 2012 - Opening Day

This year marks the 4th annual Coveted Cup in Regina, on July 27th, this three day sports competition founded by Trevor Galon, begins.  32 guys will be competing in the three day grueling event, consisting of a home run derby Friday night, two-on-two beach volleyball Saturday morning, doubles tennis Saturday afternoon, and ends off with golf on Sunday.

The teams are randomly put together a week in advance in the annual (stressful) Coveted Cup draft.  Whoever raised the most money for KidSport gets last pick of a partner.  The people who raised the least amount of money pick first.  You want last pick of a partner to ensure you’re not stuck with a dud.  Arguably the most important part of Coveted Cup.

It has evolved a lot in the past four years.  Here’s a post I did about Coveted Cup in 2012, The second Annual Coveted Cup

We also host a Cabaret Saturday night at Pure, all proceeds going to KidSport.

How much money is raised?  We’re already just under 10K for KidSport.  Pretty freaking awesome if you ask me.

Coveted Cup 2012

So the teams this year were:

Team A: Trevor Galon (@TRPGalon) / Jeffrey Maystruck

Team B: Jason Galon / Dan Morin

Team C: Andrew Rink (@Andrew_Rink) / Mark Tran

Team D: Jordan Snitzler / Justin Bozak

Team E: Justin Lausch (@bigpapalausch) / Colter Wood (@colterwood)

Team F: Derek Wu (@DerekWu) / Chad Richardson (@CRichy29)

Team G: Scott Dombowsky / Grant Sellinger

Team H: Robbie Findlay / Matt Solomon

Team I: Mike Distasi (@Di_Stasi) / Ben Matheson

Team J: Curtis Wong / Nick Mazurak (@nmazurak)

Team K: Adam Reiser / Critter Hebert

Team L: E dubb / Trevor Isaac

Team M: Chris Yang (@AdsparkComm) / Ray Derges (@rayderge)

Team N: Jono Distasi (@jonathondistasi) / Matt Badger (@matt_badger)

Team O: Trevor Tidridge (@Ttidridge) / Trevor Rhodes (@rhodes0t)

Team P: Brock Findlay / Robbie McLellan (@panfacerobbie)

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Who To Follow? The Top Tweeters on Twitter in Saskatchewan *Updated*

twitter-follow-meLast year the Top Tweeters on Twitter in Saskatchewan turned out to be a hit, this is the follow up.  The original people from that list are on here, some with updated notes (insert evil laugh).

PS: if you can’t find your name right away, on a Mac hit Command F, a little search box will appear at the bottom of your browser, now you can search for whoever you wish.  You’re welcome. Read more

No One Expects Special Treament

That’s why when you receive special treatment and your expectations are blown away, it stands out your mind and you’re apt to be more loyal to who ever treated you this way.

We were at a restaurant last night, being as loud as we usually are on a Saturday night.  We received two warnings to quiet down from the manager of the establishment.  Our reaction?  We paid our bill and went to Earls instead for the remainder of the night.

We go to Earls a lot because of the way they treat us.  We’ve never been given a warning (even though we’re almost always the loudest table there), they know most of us by name, and make an effort to do more than just serve us.  Even though that’s all their job is, just to serve you food and drinks.  If all they did was “just” serve food and drinks then Earls wouldn’t be such a popular establishment in Regina.

This isn’t a post about how great Earls is, it’s about how you treat your customers and if you’re consistently making an effort to exceed expectations.

After all…

No one expects to be treated special, but if you empower your employees and management to go above and beyond the regular level of service, you’re going to create a much different atmosphere.