When you coach you have to take in feedback and make decisions affecting other people in real time. You say one thing in the wrong tone and your team is turned off. Trust is lost. You have to be extremely careful in how you treat them at first, once you have trust though, it’s much easier to get them to buy-in to your system.
When you manage people in a business situation it’s very similar to a sports game with some obvious differences. The decisions you make as a manager will affect how your staff (team) view you in the future. If you’re a demanding asshole most of the time, your staff doesn’t have many reason to stick their neck out for you or really do the right thing for the company.
When you’re coaching you don’t have weeks to get things done, you have minutes. Generally you coach youth or kids much younger than you, who are less mature than you. You’re forced to abide by the nobler motive, you can’t argue, name call or act childish under any circumstance for fear of losing the trust of the team.
You see managers all the time who’ve lost the trust of their team. I like to ask managers what their staff would say about them behind their backs after several cocktails. If the answer is “not good” we have work to do. You can’t manage in a bubble, people talk, your reputation precedes you. It’s all to common these days to find disengaged staff and a leader who is completely delusional. It’s sad really.
I think the business community could learn a lot from coaches, especially management. Do you want to become a better manager? How about a better leader? Try coaching a team. You think motivation in the workplace is difficult, try convincing a bunch of 10 year olds to pay attention long enough to learn about Volleyball, that’s difficult.
Coaching forces you to be a leader, you get better by default. The more you try to learn to be a better coach, the better leader you end up being.
Coaching is the one area where the athletes provide instant feedback, you can look at the faces of most athletes and tell if they are enjoying practice or loathing it. That is a skill all on it own, I’m not good at it yet, but I’m learning.
Well I’m glad you asked! We’ve been busy working away on project like the Prairie Spruce Commons Cohousing Project (a first of it’s kind in Regina). We’ve been doing some fun work with KSP Technology that involves potlucks and Nerf gun fights.
Also made friends with a Saskatoon local grocer called “SaskMade Marketplace” just another ridiculously cool story of a home grown Saskatchewan business. Born and raised in Saskatoon. They’re big supporters of supporting local, helping grow our community and sourcing many other Saskatchewan based companies. They do these amazing corporate gift baskets that include all Saskatchewan wares. Pretty sweeet!!
And we’ve had the pleasure of working on one of the coolest projects we’ve ever been a part of, it’s called “4 to 40“. Yup, 4 to 40, that’s the amount of hours you need to hire someone for to be considered an “inclusive employer”.
4 to 40 – A New Partnership from Strategy Lab on Vimeo.
It’s a project we started working on with Sasktel, the University of Regina Campus For All Program and Creative Options Regina (COR).
I am still on the Alumni Board, and have gone from just being on the Regina Volleyball Club board to President this year. I have a vision to grow Volleyball in this city and province, taking ownership is the only way I know how to create change. (actually I just complained too much and when you complain too much in a no-for-profit you end up doing the work). Brandon just put a website together for the Regina Volleyball Club. See below.
We’ve been busy! Possibly another conference in Regina coming up soon too. We need to follow up what we did last year in #Awesome13 (How to be Awesome Online). We’re thinking “How to be Awesome Offline in an Online World”. Counterintuitive I know. Deep right? That’s what we were going for.
Our province is on a growth spurt right now and it’s amazing to see. We also filmed a few new videos for our marketing page (you can thank Brandon for that).
Enough about me. how he hell have you been?!?
Find a bunch of Strategy Lab’s Resources here:
RFP=Request For Proposal. When a public institution needs to contract a company to do a job they aren’t capable of themselves, they send out a Request For Proposal (RFP). The RFP outlines what needs to be done, what tools should be used and some contain a whole lot more. A RFP is basically the project outline for any company that wants to bid on the project. Just like the recycling service in Regina, the City put out an RFP and Emterra won it.
When it comes to RFP’s the cheapest company usually wins. In business, simply going with the cheapest solution is rarely a good idea for your business.
Turns out the “recycling” company (Emterra) the city hired doesn’t recycle glass. Doesn’t recycle glass?!? What do you mean? Isn’t that a major portion of what we recycle?
When the city put the RFP out about recycling pickup, Emterra responded (conveniently leaving the glass part out) and quoted a cheaper price to do the job.
The city went with the cheaper option, without reading the fine print.
RFP’s suck. It’s a race to the bottom. It’s undercutting everyone else to get a job, that’s not right nor is it sustainable. Even if you do win the RFP, you have no budget room whatsoever, you have a slim chance at making this project successful, you’re forced to cut corners to make it work. Sadly it is the public entities that use RFP’s that pay the price.
That’s exactly what Emterra did, they didn’t exactly come out and say they weren’t going to recycle glass but with how little they’re getting paid per bin pickup there’s a reason they can’t process glass. And from the cities response you KNOW they didn’t catch it, if anything it sounds like it was directly the city’s fault.
Lets stop using RFP’s they aren’t helping anyone.
** I am making an assumption here that Emterra mischievously left the glass recycling out to create the cost savings. I recognize that they may have found it in hindsight and been an honest mistake. But if it looks like a duck and it quacks like a duck, it’s probably not a chicken!!!
If you’re not selling as much as you think you should be, or your business isn’t doing as good as it should be, stop trying to tell more people about yourself. Stop trying to yell louder than everyone else, stop trying to make more commercials about yourself. No one cares about your business.
Your business isn’t growing, not because people don’t know about your company, your business isn’t growing because you’re not willing to sacrifice what really matters to make your organization what it could be.
If you think all you need to do is tell more people about what you’re doing you’re missing the point. If you have to tell people about what you’re selling it’s not going to scale and you aren’t going to experience the growth you want. If you can change your product or service to make it SO incredibly valuable that other people want to share it without you there, you’ve done it.
The new marketing is changing your service offering based on the feedback received from customers and employees to cater to them more effectively over time.
No one’s listening, get over it. Start creating a better message.
Stop trying to shout louder than your competition and start creating something worth shouting about.
Tell them they’re wrong. Tell them you have a better idea. Back up your idea with some made up evidence based on opinion. Make sure they know you’re smarter about whatever topic you’re talking about. That’ll work! That person will never want to share an idea with you again.
Every time you shut down someone’s idea it’s like poking a bear. Sure you can get away with it the first time and maybe the second, but sooner or later if you keep poking, the bear is going to eat you.
Don’t strive to be “right” in conversations, that’s your ego coming through. Be confident in yourself, so confident in fact that you let others be right. Then more and more you’ll find others wanting to share their ideas with you.