You don’t have to.You don’t have to start that project you’ve been thinking about for the past few months.
You don’t have to start reading that book you bought last year (or your friend lent to you two months ago!).
You don’t have to ask for feedback on that last project because you know they weren’t happy with it.
You don’t have to make that phone call, just tell your boss they didn’t answer, she’ll never know.
Anytime you cross someone in a bad way they will remember. Your reputation is your business. We have the ability to communicate online with thousands of people instantly, it is what those people say about you that becomes your reputation.
Humans remember the bad things much longer than the good, if you have broken someone’s trust in the past I’d suggest working on making it better soon because it’s going to take a while. Think of the last person who broke your trust, have you worked with them since? How do you feel about him/her?
38 books you need to read on the topics of entrepreneurship, creativity, advertising, strategy, motivational, psychology, sociology & economics, new media, general business, presentations, and measurement. Let me know what you think and add one in the comments if I missed one.
Again, if there are any you think should be on the list please comment below and leave the link.
I know what you’re thinking and no, it’s not a typo, this post is titled act before you think. We have all heard the original saying stating the opposite but I think in some situations you must act before you think or else your thoughts will influence your actions in a negative way.
Have you have had to make a bad phone call, I mean the one you loath to make but have to? Ever scheduled a meeting with someone you didn’t want to and felt completely awkward the entire time leading up to the meeting to find out that it wasn’t that bad after all? Personally I hate these moments, talking to people I don’t know isn’t easy, especially if my mind is trying to think about every conceivable outcome. So what do I do? I don’t think about it, I believe I excel in these situations if I’m not thinking about it and just do it.
When we step outside our comfort zone it can be very scary, you don’t know what to expect, your hands are clammy, you get gassy and your thoughts are racing. But nine times out of ten it isn’t half as bad as Continue Reading
When you patronize restaurant, hotel, or another service industry and they make a mistake, they apologize. We all do it, it’s polite, you’re supposed to, and usually you get a good response when you apologize. But what happens when you apologize too much? Any service manual will say apologize three times over to make it right but is that excessive?
When you over apologize to me you make me feel as if you made a larger mistake than it seems. At restaurants if my server continues to apologize to me it makes me think that they really did mess up. Instead of sincerely owning up to the mistake and trying to make it up to me with exceptional service you keep dwelling on it. Unfortunately now you have put into my mind that it is a much bigger mistake than it really is.
Stop apologizing, I know you messed up, we all do it but please don’t over apologize you’re making yourself look worse than you actually are. If someone can’t forgive you for a small mistake after one apology then they don’t deserve you apologizing the fourth and fifth time over, save your breath.
